LDR 00586naa#a2200193#i#450#
001     EN\\bibl\14763
005     20240419175443.5
011 ## _a1993-7768
100 ## _a20161222b2016####ek#y0engy0150####ca
101 0# _aRUS
102 ## _aRU
200 1# _aStatistical approaches to service quality management
       _eJournal article
210 1# _aCHERKIZOVO
       _cRussian State University of Tourism and Service
       _d2016
215 ## _a9 с.
608 ## _aJournal article
       _2local
700 #1 _aLavrenchenko
       _gSergey  
700 #1 _aZgonnik
       _gLyudmila Vladimirovna
700 #1 _aGladskaya
       _gInna 
856 4# _aphilosoph.editorum.ru
       _u