@article{Butova2018assessment, author={Butova, T.G. and Yakovleva, E.Y. and Danilina, E.. and Zhilnikova, M.Y.}, title={Assessment of medical service quality in the context of changing industrial statutory and legal regulations}, journal={Servis Plus}, publisher={Russian State University of Tourism and Service}, year={2018}, pages={88-99}, volume={12}, issue={1}, }